CREDIT CONTROL & DEBT MANAGEMENT COURSE
This course is designed for students who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organisations. The course leads to the award of the Diploma in Credit Control & Debt Management (Level 3) from ASET, a leading UK awarding body recognised by the Qualifications and Curriculum Authority.
ESSENTIAL BOOK-KEEPING COURSE
This programme is designed for students who wish to gain an understanding of principles of Book-keeping and undertake essential book-keeping and financial record keeping routines for a small business. The course covers the requirements of the Institute of Certified Bookkeepers Level 2 Diploma in Manual Bookkeeping.
BUSINESS FINANCE COURSE
This course is designed for people seeking to understand and apply the principles of finance and financial control of a business. The course is particularly suited to the general manager with responsibility for a small organisation or a department, needing a broad understanding of a range of financial planning and management techniques.
BUSINESS MANAGEMENT COURSE
This programme is designed for people seeking to understand and apply the principles of managing staff and resources in a variety of businesses. The course is particularly suited to the general manager with responsibility for a small organisation or a department, needing a broad understanding of management techniques.
BUSINESS MARKETING COURSE
This programme is designed for people seeking to understand and apply the principles of marketing to a business. The course is particularly suited to the general manager with responsibility for a small organisation or a department, needing a broad understanding of a range of marketing, advertising and promotion techniques.
CUSTOMER RELATIONS COURSE
This programme is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone.
PERSONNEL SKILLS COURSE
This course is designed for people who wish to improve their knowledge and make a greater contribution to personnel administration. The course provides an introduction to Personnel Management and progression from this course could include studying for a CIPD qualification.
CUSTOMER SERVICE EXCELLENCE COURSE
The programme is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence.
