EFFECTIVE BUSINESS COMMUNICATION COURSE
Business & Finance Courses
Approximate Study Time
80 Hours (Self Study)
You can spread the payments for this course
over 4 monthly payments.
Initial payment of £100.00
Followed by 3 monthly
payments of £50.00
Approximate Delivery Time
1-2 Working Days (Courier Service)
The Effective Business Communication - Level 2 Course is designed for students who wish to gain an understanding of the principles and practice of Effective Business Communicating.
The home study courses are designed for study by distance learning at work or at home. Students receive course manual, assignments and study guide plus tutor support by mail and email.
You can start at any time and plan your studies over a period of up to one year from the time of enrolment.
On successful completion of this course students will receive an accredited Level 2 Certificate Award.
The Objectives of the home study courses are to:
- Describe the essential elements of business communications
- Adopt good practice with a variety of communication methods
- Choose appropriate communication methods
- Identify ways of improving personal communications skills
The Home Study Courses Cover the Following 6 Units:-
Each unit is followed by a written assignment, which is submitted and then marked by your tutor. There are no external examinations required.
- Unit One – The Essentials of Communication
The following topics are covered: The Importance of Good Communication; Modes of Communication; The Key Elements of Communication; The Whole Message; and What Does the Recipient Expect?
- Unit Two – Sending Informal Messages
The following topics are covered: Memoranda ('Memos'); Electronic Mail (Email); Text Messages; and Facsimiles or 'Faxes'.
- Unit Three – Sending Formal Messages
The following topics are covered: Letters – The First Impression; Letters – Greetings and Sign-Off; The Details; Letters – Writing Clearly; Letters – Writing Accurately; Formal Emails; Reports and Proposals; Reviewing Formal Letters and Reports; and Reports.
- Unit Four – Two Way Communication
The following topics are covered: The Telephone; Using the Answer Phone; Using the Mobile Phone; and Face-to-Face Meetings
- Unit Five – Presentations
The following topics are covered: Presentation Skills; First Impressions; Explaining Your Points Clearly; Humour; Inviting Discussion; and Ending the Presentation.
The following topics are covered: Press Releases; Newspaper Advertisements; and Web Sites.
Students may register at any time and have a full year to complete their studies. The course will take approximately 80 hours of study to complete.
There are no particular entry requirements.
Once you have enrolled, you will have access to your own personal tutor by mail or email. You will receive full tutor support for a 12 month period.
The Certification is gained from your coursework so there is no exam to complete. On successful completion of this course students will be awarded an Effective Business Communication Certificate of Achievement by NCFE.
The course measurable learning outcomes have been benchmarked at Level 2 (using Ofqual’s Qualification and Credit Framework (QCF) level descriptors) to allow you to consider the depth of study, difficulty, and level of achievement involved.
NCFE is recognised as an Awarding Organisation by the qualification regulators for England, Wales and Northern Ireland, who are: the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Welsh Government, and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland.
NCFE accreditation gives assurance that the content of a training course is of a high standard and meets the rigorous requirements of a national awarding organisation. NCFE accreditation also gives formal recognition to courses which result in the award of a certificate of achievement but does not qualify you for a nationally recognised qualification. This course has been accredited under NCFE IIQ Licence by Kendal Publishing which has been approved as an NCFE Investing in Quality (IIQ) centre to give formal recognition to our courses. We have designed our training courses specifically to meet the needs of learners who prefer to study from home.
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