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Congratulations to Emily-Jayne Heaton who was our Prize Draw Winner for January 2018.
Emily has just completed our IT Essentials (RQF) - Level 2 Course and here are her comments:
How did you find the order process and dealings with our sales/admin team?
The order process was simple and easy to follow. I had no problems gaining access to any part of the course and when emailing my tutor responses were quick and informative. When applying for the course all information was included and it was all understandable. I had a query before I applied and so rang the customer service number and they answered all questions asked in a very professional manner. All service was outstanding and supportive.
Did you enjoy studying the course?
The course was understandable and made easy to follow instructions. All materials provided with the course were labelled and easy to locate. When working on the course, the location and material needed were all identified professionally and easy to locate. I thoroughly enjoyed my course and am looking to start a level 3 in the upcoming weeks. I would recommend the distance learning centre for anyone looking to forward their career. It's supported me in many ways.
How did you find the student support?
The student support was excellent in every way it could have been. Whenever I messaged my tutor for support or to ask some simple questions the response was immediate and very informative. I could not fault the support I was given throughout my time completing the course. Once I had completed my course there was some problems opening some of my work, however my tutor reassured me and provided me with faith that the centre would be able to view my course. He made this possible and I can not thank everyone at the centre enough for all the support given.
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