The MOS (Microsoft Office Specialist) Microsoft Outlook 2010 Course will help students to master Microsoft Outlook 2010.

The course is ideal for beginners and takes users to an advanced level of proficiency. Designated as approved course materials for the Microsoft Office Specialist program, this course will help students prepare for the Outlook 2010 exam (77-884).

This Microsoft certification credential demonstrates proficiency in the newest standard of the world's foremost desktop computing applications. MOS certifications are primarily for anyone who uses Microsoft Office programs as a vital part of their job functions. These certifications cover the entire Microsoft Office Suite.

SPECIAL OFFER: Purchase 3 MOS 2010 Courses for only £450.00. Check out using the following code to apply your £75.00 discount: DLCMOS10.

The Course Consists of the Following Items:

  • MOS Outlook 2010 Basics Course Book:

This course book covers the basic functions and features of Outlook 2010. Students will learn how to read, create, send, and forward e-mail messages. Students will then learn how to manage messages and attachments, configure message options, and use search folders. Students will also learn how to manage contacts, use the People Pane, work with tasks, create appointments, and schedule meetings.

The following topics are covered in this book: Getting Started; E-Mail; E-Mail Management; Contacts; Tasks; Appointments & Events; and Meeting Requests & Responses.

  • MOS Outlook 2010 Intermediate Course Book:

Students will learn how to customise Outlook, use Quick Steps, create Navigation-pane shortcuts, work with contacts and contact groups, manage address books, customise their messages and signatures, and set up automatic replies. In addition, students will learn how to search various folders, use filters, apply categories, create custom views, and set rules for organising messages.

The following topics are covered in this book: Customising Outlook; Working with Contacts; Customising Messages; Organising Items; Folders; and Organising Mail.

  • MOS Outlook 2010 Advanced Course Book:

Students will learn how to subscribe to RSS news feeds and use the Outlook Social Connector to stay current with colleagues. Students will also learn how to manage their mailboxes and archive their mail, create and work with notes and Journal entries, share Outlook calendars and contacts, create e-mail templates, and use mail merge to send personalised messages to groups of contacts.

The following topics are covered in this book: Collaboration; Mailbox Management; The Notes & Journal Folders; Calendars & Contacts; and Mail Merges & Templates.

  • Student Exercise Files:

Once enrolled students will receive a support email giving them access to their student files and to PowerPoint presentations relevant to the content of each unit. These files are also available through a student page and can be sent on disk on request.

  • GMetrix Exam Preparation Software:

The course also comes with GMetrix exam preparation software. The GMetrix Skills Management System provides everything you need to prepare for the Microsoft Office Specialist (MOS) Certification.

Overview of Test features:

  • Practice tests map to the Microsoft Office Specialist (MOS) exam objectives
  • All tests are in-application or performance-based simulations to provide the best assessment of real-world experience
  • All tests have both a testing and a training mode providing step-by-step help on each question
  • Progress at own pace, save test to resume later, return to skipped questions
  • Detailed, printable score report highlighting areas requiring further review

Please Note: You will need a version of Microsoft Office 2010 to be able to use the GMetrix software package.


There are no particular entry requirements as the course is set out for beginners although students will require their own version of Microsoft Outlook 2010 to complete the course.

Course Duration & Support:

Students may register at any time. The courses are designed as self-study courses but if you have any problems you can email our email support. As the course is self study you can complete in as little or as long a time as you prefer, and we do not impose a cut-off date for study.


Assessment is in the form an MOS Examination. Examinations are in a multiple choice/multiple answer format. Earning a Microsoft Office Specialist certification can help you differentiate yourself in today's competitive job market, broaden your employment opportunities by displaying your advanced skills, and result in higher earning potential. Microsoft Office Specialist certification can also lead to increased job satisfaction. Research indicates that certified individuals have increased competence, productivity, and credibility with their employers, co-workers, and clients.


MOS Outlook 2010 CourseOn Completion of Course, you can apply for your Microsoft MOS Outlook 2010 - 77-884 Examination.

Exams must be sat at a registered Certiport testing centre. Exam vouchers (Valid for 12 Months) can be purchased via our website for £75.00. We advise buying this when you are ready to sit your test, although you can add this to your order when you purchase your course.

Please Note: Exam Centres will usually charge an additional proctoring fee (Approximately £15.00) for sitting exams.

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