The Safeguarding of Vulnerable Adults - Level 2 Course is designed to improve the student's personal growth and development, enabling them to undertake their job responsibilities with greater confidence. The QCC (Quality Care Commission) advises that all care workers understand training related to the Safeguarding of Vulnerable Adults. This course provides a foundation of educational skills in the Safeguarding of Vulnerable Adults at an introductory level.

The Objectives of the Course are to:

  • Understand the roles and responsibilities and accountability of all those involved in the Safe Guarding of Vulnerable Adults.

  • Have the ability to recognise those at risk and the types of abuse and harm.

On successful completion of this course, students will receive an accredited Level 2 Certificate Award.

The course includes the following units:

  • Unit 1 - SoVA Legislation

Topics include: Aims and Objectives, Who is a vulnerable adult? The Vetting and Barring Scheme (VBS), Who must be checked? The Care Quality Commission (CQC), The Mental Capacity Act (2005), Depravation of Liberty Safeguards (DOLS).

  • Unit 2 - Understanding Abuse and Neglect

Topics include: Aims and Objectives, Abuse and Neglect (often called elder abuse and neglect), Types of Neglect, Types of Abuse, How to recognise neglect and abuse, Possible Causes of Self-Neglect, Possible Causes of Elder Abuse, Reporting Abuse.

  • Unit 3 - Understanding the Importance of Communication in Care

Topics include: Aims and Objectives, What is communication? Different types of Communication, Making sure that people understand, Is the message getting through? Using Questions, Barriers to Communication, Abusive Communication, Written Communication.

  • Unit 4 - Challenging Behaviour

Topics include: Aims and Objectives, What is challenging behaviour, The ‘ABC’ of Behaviour, The Law, Common Law – Assault and Battery, Risk Assessment, Empowering People.


There is no prior learning knowledge or experience required to take this course.

Course Duration & Support:

Students may register at any time and have a full year to complete their studies. As the course is self-study, you can complete in as little or as long a time as you prefer. You also have access to a personal tutor by mail or email for a 12 month period and our student support team is available for any other queries that you may have whilst completing your course.


Students are required to complete tutor-marked assignments. Assignments can consists of short paragraph answers to set questions or short essays. Coursework assignments can be returned by email or by post.


ABC AwardsOn successful completion of this course students will receive a Safeguarding of Vulnerable Adults Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details of all the units you have completed as part of your course).

The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

Further information about Ofqual’s Qualification & Credit Framework level descriptors can be found at

The course has been endorsed under the ABC Awards' Quality Licence Scheme. ABC Awards' endorsement involves a robust and rigorous quality audit by external inspectors to ensure quality is consistently met. A regular review of courses is carried out as part of the endorsement process. The course has been developed through NCC to meet specific learners' or employers' requirements. The course developers have undergone an external quality check to ensure that the organisation and the courses it offers, meet certain quality criteria.

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