The Supporting Windows 8.1 Course is designed for students preparing for the Microsoft 70-688 Exam. This is the second of two required exams for the MCSA Windows 8 certification. Students learn to understand support for Windows 8 computers, devices, users and associated network and security sources.

Students will learn how crucial components of Windows 8.1 work in order to troubleshoot and support system problems and how to identify and fix issues with networking, Windows Store apps, security, group policy, Internet Explorer, remote access, and support of mobile devices.

The Microsoft 70-688 exam measures a students ability to accomplish the technical tasks listed below:

  • Support operating system and application installation
  • Support resource access
  • Support Windows clients and devices

MOAC Course MaterialsThis course consists of the official Microsoft Office Academic Course (MOAC) books, Online Live Labs and MeasureUp Test Prep software. The Microsoft Official Academic Course (MOAC) lessons map directly to the Microsoft 70-688 certification exam.

The Supporting Window 8.1 Course consists of the following items:

Microsoft 70-688 Certification Official Academic Course Book:

  • Lesson 1: Supporting Operating System Installation
  • Lesson 2: Supporting Desktop Apps
  • Lesson 3: Supporting Windows Store and Cloud Apps
  • Lesson 4: Supporting Network Connectivity
  • Lesson 5: Supporting Remote Access
  • Lesson 6: Supporting Authentication and Authorisation
  • Lesson 7: Supporting Data Storage
  • Lesson 8: Supporting Data Security
  • Lesson 9: Supporting Operating System and Hardware
  • Lesson 10: Supporting Mobile Devices
  • Lesson 11: Supporting Client Compliance
  • Lesson 12: Managing Clients by Using Windows Intune

Microsoft 70-688 MOAC Labs Online (180 Days Access):

These official MOAC online labs are delivered via a cloud-based environment that allows students to conduct exercises using real Microsoft products. These are not online simulations. They are access to live virtual machines where students can perform any activities they would on a local virtual machine.

The Online Live Labs offer the student the ability to work on the actual software, rather than a simulation, simply by connecting through their Internet Explorer browser and they also alleviate the need for local setup, configuration and troubleshooting tasks.

MeasureUp Test Prep Software (180 Days Access):

MeasureUp Test Prep software covers all of the objectives of the exam to make sure you are best prepared! Industry experts, who work closely with the certification providers to understand the exam objectives, write these MeasureUp practice tests.

  • Online performance-based simulations give hands on work environment experience.
  • Questions are similar to exam questions so you test your knowledge of exam objectives.
  • Detailed explanations for both correct and distractor answers reinforce the material.
  • Study Mode covers all objectives ensuring topics are covered.
  • Certification Mode (timed) prepares students for exam taking conditions.
  • Instant, drill-down score reports tell you exactly the areas to focus on.


It is recommended that students should have at least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment, although this is not essential.

Course Duration & Support:

Students may register at any time. The courses are designed as self-study courses but if you have any problems you can email our email support team. You will be registered for support and Live Labs for a 12 month period.


Assessment is from the Microsoft 70-688 Examination. Examinations are in a multiple choice/multiple answer format. Exams usually take between two and three hours to complete and consist of between 40 and 90 multiple-choice, drag-and-drop, and solution-building questions; and simulated content with respect to which students must perform certain common administrative tasks


MCSA Windows 8On Completion of this course, students can apply for the Microsoft 70-688 Examination. This is a single exam which is also part of the MCSA: Windows 8 syllabus.

Examinations must be sat at a registered Pearson Vue testing centre and are currently £99.00 + VAT each.


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