The following topics are included: Terminology used to describe different types and levels of deafness, Terminology that is no longer acceptable, Potential clues that may indicate a hearing loss.
The following topics are included: The difficulties for lip-readers caused by the speaker and the construction of the English language, The differentiation between words and letters that are visible and those that are not visible, The four visible letter groups and recognise words and letter that look the same, The considerations needed when selecting an appropriate room/area for a meeting with a lip-reader, The strategies to employ when speaking to a lip-reader.
The following topics are included: Sign language systems used in the education of deaf children, The distinctions between the sign language systems and British Sign Language (BSL), The grammar and syntactical differences between BSL and English, The advantages and disadvantages of English text, The strategies to employ when speaking to Deaf BSL-users.
The following topics are included: The range of assistance aids available, Assistance aids to the type of deafness, Appropriate equipment needed in a range of situations, Where to source assistance equipment from.
The following topics are included: The role of different communication professionals, Considerations needed when using a communication professional, How to find and book a communication professional.
The following topics are included: Elements that distinguish Deaf community members, Deaf culture differs from hearing culture, The role of Deaf clubs and centres, The use of capital D to represent people with Deaf culture and identity.
The following topics are included: The elements of the Equality Act and how it relates to deaf issues, The elements of the Human Rights Act that can be related to dead issues, The limitations of the legislation available.
The following topics are included: The main organisations concerned with deafness, The role of national and local organisations, The advantages and disadvantages in the role of national and local organisations.