Positive Dementia Care - QLS Level 2 Course

Course Format:Online Course + Hard Copy Materials
Self-Study Time:Approximately 90 Hours (Self-Study)
Delivery Time:1-3 Working Days (Email & Recorded Delivery)
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Course Description

The Positive Dementia Care - QLS Level 2 Course is designed for individuals who are interested in, or currently engaged in, a nursing/residential care environment. The Positive Dementia Care course explains facts about dementia and will show students how they can combine key ingredients of people-centred care in order to improve the daily life of those affected by dementia.

To provide excellent quality care, care-staff will learn to recognise people with dementia as whole individuals, and understand all the needs that sufferers with varying conditions have. Dementia itself is not a single actual disease or illness, but is an umbrella term used to describe lots of different types of conditions, all of which have one thing in common; they attack and destroy the cells in the brains of people with a dementia.

On successful completion of this course students will receive a QLS Level 2 Certificate of Achievement from ABC Awards and Certa Awards.

Course Format & Delivery

You will receive access to the course materials through an online portal for a 12-month period. Students can use the portal for accessing their course materials, submitting assignments and to log tutor questions. A hard-copy book version of the course notes are also supplied.

Please Note: Hard-copy versions of this course are still being dispatched but there may be slight delays to the usual delivery times.

The Positive Dementia - QLS Level 2 Course includes the following units:
The Module Includes the Following Lessons: Learning directly from people with a dementia about their feelings; The heart of what is Person-centred Care; and Keeping people with a Dementia at the heart of your care practice.
The Module Includes the Following Lessons: Knowing the causes of Dementia; Realising how our brain links to our behaviour; and Imagining how it feels when the brain will not function.
The Module Includes the Following Lessons: Learning to measure well-being and ill-being through observation; Understanding that life history is central to person-centred care; and Respecting the reality of the person with dementia.
The Module Includes the Following Lessons: Understanding that dementia is like having a disability; Identifying why buildings can disable; and Knowing how to help the environment make sense.
The Module Includes the Following Lessons: Being close to people with dementia – focusing on your own feelings; Realising person-centred care applies to all relationships at work; and Applying person-centred care to families, friends and other carers.
The Module Includes the Following Lessons: Looking at Verbal and Non-verbal Communication; Learning how to Interpret the Words; and Developing Feeling Based Communication Skills.
The Module Includes the Following Lessons: Shifting the focus from completing a set of separate personal care tasks for a person, to seeing the whole person; Learning to make sure that meeting personal care needs takes place within the context of a relationship; and Consider ways to make meals a meaningful social occasion.
The Module Includes the Following Lessons: Understanding the difference between organising an activity and being occupied; Drawing on strengths and abilities in people with a dementia; and Flooding each day with ideas.
The Module Includes the Following Lessons: What is “difficult behaviour”?; Identifying triggers; and Looking beyond behaviours to the heart of a person.
The Module Includes the Following Lessons: Recognising your part in improving dementia care; Working with your Team and Manager; and Maintaining the essence of good quality dementia care.

There are no particular entry requirements for this course, so students can sign up providing they are comfortable studying at a Level 2 standard.

Course Duration & Online Support

You can start this course at any time, and you would be registered for a one-year period. You also have access to a personal tutor who can be contacted through the online portal or by email. Your tutor is available to assist with any queries and to mark your assignments for the Awarding Body.

As the course is self-study, you can complete it as quickly as you like. Support extensions are available if students do not complete the course within the one-year period.


Students will be required to complete a number of assignments. Your personal tutor will review, mark and provide you with feedback on your work. Coursework assignments can be returned by uploading to the online portal, by email or by post.

We recommend that assignments are completed and returned as word-processed documents through the online portal. Handwritten documents can be accepted but need to be clear and legible and may be subject to a longer marking time.

About ABC Awards & Certa Awards Certification

At the end of this course, successful learners will receive a QLS Level 2 Certificate of Achievement from ABC Awards and Certa Awards.

This course has been endorsed by ABC Awards and Certa Awards for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

You can find more information on level descriptors from our Certification Overview Page.

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Positive Dementia Care - QLS Level 2 Course
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