The Positive Dementia Care – Level 2 Course is designed for individuals who are interested in, or currently engaged in, a nursing/residential care environment.

The Positive Dementia Care course explains facts about dementia and will show students how they can combine key ingredients of people-centred care in order to improve the daily life of those affected by dementia.

To provide excellent quality care, care-staff will learn to recognise people with dementia as whole individuals, and understand all the needs that sufferers with varying conditions have.

Dementia itself is not a single actual disease or illness, but is an umbrella term used to describe lots of different types of conditions, all of which have one thing in common; they attack and destroy the cells in the brains of people with a dementia.

On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement.

Course Delivery Notice: You will receive access to the course materials through an online portal for a 12-month period. Students can use the portal for accessing their course materials, submitting assignments and to log tutor questions. A hard-copy book version of the course notes are also supplied. Due to the current circumstances surrounding COVID-19 hard-copy versions of this course are being dispatched twice a week so there may be slight delays to the usual delivery times.

The Course covers the following Units:-

  • Unit 1: Realising Feelings Matter Most in Dementia Care

  • Unit 2: Dementia, the Brain and People’s Feelings

  • Unit 3: Valuing a Person’s Well-Being

  • Unit 4: Working Positively with a Person’s Disability

  • Unit 5: Becoming a Person-centred Dementia Care Worker

  • Unit 6: Communicating with a Person with Dementia through Feelings

  • Unit 7: Focusing on the person when providing Personal Care

  • Unit 8: Creating a Positive, Meaningful, Active Day

  • Unit 9: Appreciating How Behaviours Link to Feelings

  • Unit 10: Applying Person-Centred Care


There are no particular entry requirements.

Course Duration & Support:

You will have your own dedicated tutor who will guide you through your course work and answer any questions you may have. Our student support team are also available for any other queries that you may have whilst completing your Positive Dementia Care course. You can be assured that unlimited support is available for your home study course, so there is no need to struggle or feel isolated during your studies.


Students are required to complete tutor-marked assignments. Assignments can consists of short paragraph answers to set questions or short essays.

Course Assignments can be returned by uploading to the online portal, by email or by post. We recommend that assignments are completed and returned as word-processed documents through the online portal. Handwritten documents can be accepted but need to be clear and legible and may be subject to a longer marking time.


At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that NCC has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained.

The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

Information on level descriptors can be found on the Ofqual's level descriptors page.

The course itself has been designed by NCC to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

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