This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to understand the nature of working relationships, work in ways that are agreed with the employer, and work in partnership with others.
Learning outcomes:
- Understand agreed ways of working.
- Be able to work in ways that are agreed with the employer.
- Understand working relationships in care settings.
- Be able to work in partnership with others.
This unit is aimed at those working in any setting where an adult may be accessing care or support. It covers the important area of safeguarding individuals from different types of abuse. Learners will explore how to recognise the risk of abuse and when it might be occurring. They will consider why individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or disclosed.
Learning outcomes:
- Understand the national and local context of safeguarding and protection from abuse and neglect.
- Know signs of abuse and neglect in care settings.
- Understand ways to reduce the likelihood of abuse or neglect occurring in care settings.
- Know how to respond to suspected or disclosed abuse and neglect in care settings.
- Know how to recognise and report unsafe practices in care settings.
- Understand the principles of online safety in care settings.
This unit covers the legislation and underpinning principles surrounding mental capacity in adult care. Learners will explore their role in applying these principles in practice, developing an awareness of how restrictive practice may occur and recognising when and how to raise concerns.
Learning outcomes:
- Understand the principles of mental capacity.
- Understand the application of the principles of mental capacity and consent.
- Understand restrictive practices in care settings.
This unit is aimed at those who work in a wide range of settings. It introduces the worker’s role in addressing dilemmas and conflicts that may arise where there is a duty of care and how to respond to comments and complaints. The unit also covers how to recognise adverse events, incidents, errors and near misses and prevent their occurrence in the future.
Learning outcomes:
- Understand how duty of care contributes to safe practice in care settings.
- Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care.
- Know how to respond to concerns and complaints in care settings.
- Know how to recognise and respond to adverse events, incidents, errors and near misses in care settings.
This unit is aimed at those who work in a wide range of adult care settings. It covers the central importance of communication in adult care, and ways to overcome barriers to meet individual needs and preferences in communication.
Learning outcomes:
- Understand why effective communication is important in the work setting.
- Understand the variety in peoples’ communication needs and preferences in care settings.
- Be able to communicate effectively with others in care settings.
- Be able to meet the communication and language needs, wishes and preferences of individuals in care settings.
- Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs and preferences in care settings.
- Understand confidentiality in care settings.
This unit is aimed at those working in a wide range of adult care settings. It covers the knowledge and skills needed to implement and promote good practice in handling, recording, sharing, storing and accessing information whilst protecting data security.
Learning outcomes:
- Understand requirements for handling information in care settings.
- Be able to implement good practice in handling information in care settings.
This unit is aimed at those working in a wide range of adult care settings. It provides the learner with the knowledge and skills required to implement and promote person-centred approaches.
Learning outcomes:
- Understand the application of person-centred practices in care settings.
- Be able to work in a person-centred way.
- Understand the importance of individuals’ relationships.
This unit is aimed at those working in a wide range of adult care settings. It provides the learner with the knowledge and skills required to promote the importance of choice and independence in care settings.
Learning outcomes:
- Be able to promote individuals’ rights to make choices.
- Be able to promote individuals’ independence.
- Understand the role of risk assessments in promoting person-centred approaches, choice and independence.
This unit covers the importance of maintaining health and wellbeing in an adult care setting. Learners will explore the links between self-esteem and wellbeing and how to recognise changes in health and wellbeing.
Learning outcomes:
- Understand the importance of individuals’ well-being.
- Know how to monitor individuals’ health.
- Be able to assess and respond to changes in an individual’s health and well-being.
- Be able to promote individuals’ health and well-being.
This unit covers the concepts of equality, diversity, inclusion and human rights which are fundamental in an adult care setting. Learners will develop understanding of these concepts, why they are important and how to apply them in practice.
Learning outcomes:
- Understand influencers on working practices to promote equality, diversity, inclusion and human rights.
- Understand the importance of equality, diversity, inclusion and human rights within your work setting.
- Know how to promote equality, diversity, inclusion, and human rights.
- Be able to work in an inclusive way.
This unit is aimed at those working in care settings. It provides the learner with the knowledge and skills required to promote and implement health, safety and wellbeing in their work setting.
Learning outcomes:
- Understand own responsibilities, and the responsibilities of others, relating to health and safety.
- Understand procedures for responding to accidents and sudden illness.
- Be able to carry out own responsibilities for health and safety.
- Know how to move and handle equipment and other objects safely.
- Know how to handle hazardous substances and materials.
- Know how to promote fire safety in the work setting.
- Be able to Implement security measures in the work setting.
This unit needs to be assessed in line with the Skills for Care and Development Assessment Principles guidance.
Learning outcomes:
- Know how to move and handle equipment and other objects safely.
- Know how to handle hazardous substances and materials.
- Know how to promote fire safety in the work setting.
- Be able to implement security measures in the work setting.
This unit is aimed at those who work in a wide range of care settings. The unit looks at the prevention and control of infection and working in ways to prevent and control the spread of infection.
Learning outcomes:
- Understand how to prevent and control the spread of infection.
- Be able to prevent and control the spread of infection.
This unit covers promoting continuing personal and professional development in care settings. This includes being able to use reflection and learning opportunities to develop own practice and leadership skills and improve the quality-of-care provision.
Learning outcomes:
- Understand what is required to be competent in own role.
- Be able to commit to own development.
- Understand the value of reflective practice.
- Be able to use reflective practice to improve ways of working.
- Be able to develop leadership behaviours.
In this unit, learners are encouraged to consider their own personal wellbeing and the impact of a range of factors. They will explore how their personal wellbeing can affect others, their practice and their own health. Learners will look at stress, different strategies to manage stress and sources of support to maintain and improve wellbeing.
Learning outcomes:
- Understand own wellbeing.
- Understand the importance of maintaining and improving own wellbeing.
- Know how to maintain and improve own wellbeing.
- Know how to manage own stress and anxiety.
This unit is for those who support individuals with specific communication needs. It provides the learner with the knowledge and skills that address personal interaction and the use of special methods and aids to promote communication.
Learning outcomes:
- Understand an individual’s specific communication needs.
- Understand how to support the use of communication technology and aids.
- Be able to contribute to identifying and addressing specific communication needs of individuals.
- Be able to interact with individuals using their preferred communication method.
- Be able to promote communication between individuals and others.
- Be able to review an individual’s communication needs and the support provided.
This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to support individuals to select, use and review services and facilities.
Learning outcomes:
- Understand factors that influence individuals’ access to services and facilities.
- Be able to support individuals to select services and facilities.
- Be able to support individuals to access and use services and facilities.
- Be able to support individuals to review their access to and use of services and facilities.
The learner may utilise remote, mobile, and assistive technologies, software, and applications to deliver care, including supporting access to remote consultations, Telecare, health-related apps, data sharing with professionals, and monitoring physiological or wellbeing indicators. They may also facilitate communication through Alternative and Augmentative Communication (AAC) systems and support individuals in maintaining social connections digitally.
Learning outcomes:
- Understand the principles and concepts of digital skills.
- Understand how information is stored digitally according to organisational procedures.
- Understand the protection methods used for organisational data.
- Understand how to use digital equipment safely.
- Understand how to communicate effectively using technology.
- Understand the use of technology to enhance learning goals and career progression in care settings
- Understand the importance of embracing digital skills in care settings.
This unit helps the learner to understand advocacy in adult care and the roles and responsibilities of an advocate.
Learning Outcomes:
- Understand advocacy in adult care.
- Understand the roles and responsibilities of an advocate.
- Understand how to recognise the need for advocacy and support individuals to access it.
This unit is designed for supporting the use of medication in the work place setting.
Learning outcomes:
- Understand the legislative framework for the use of medication in social care settings.
- Know about common types of medication and their use.
- Understand roles and responsibilities in the use of medication.
- Understand techniques for administering medication.
- Be able to receive, store and dispose of medication supplies safely.
- Know how to promote the rights of the individual when managing medication.
- Be able to support use of medication.
- Be able to record and report on use of medication.
