Human Resources - QLS Level 3 Course

Course Format:Paper Based Materials
Self-Study Time:Approximately 160 Hours (Self-Study)
Delivery Time:1-2 Working Days (Courier Service)
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Course Description

The Human Resources - QLS Level 3 Course is designed for students who work in or wish to work in the field of Human Resource administration and management.

Course Objectives:

The Objectives of the home study courses are to:

  • Develop a broad understanding of the principles of HR administration & management
  • Learn techniques and good practice for Human Resource administration
  • Select a modular approach to study which provides opportunities to specialise
  • Prepare for CIPD studying qualifications
  • Extend their existing HR knowledge and experience

The home study courses has nine available units from which students must elect to study ANY FIVE. This provides a very flexible form of study giving an opportunity for students to choose units which are most appropriate to their job, career or personal development needs.

You can add your chosen units to the order comments box when placing an online order or alternatively we will contact you shortly after your order to confirm your chosen units. Additional units can be bought for £50.00 each. Please contact our sales team for information on how you can purchase the additional units.

On successful completion of this course students will receive a QLS Level 3 Certificate of Achievement from ABC Awards and Certa Awards.

The Human Resources - QLS Level 3 Course includes the following units:
The following topics are covered: Overview - The Recruitment Process; Defining the Vacancy; The Power of Advertising; The Use of Agencies; Targeted Selection - Competency based Interviewing; Selection and Making an Offer; The Importance of Diversity; and The Induction of New Staff.
The following topics are covered: Employers rights and obligations; Employees rights and obligations; and Legislation.
The following topics are covered: Managing Employee Relations; Staff Motivation; Communication; Dealing with Conflict; Grievance Procedure; and Disciplinary Procedure.
The following topics are covered: Monitoring & Recording Performance; Performance Agreement; Performance Plan; Monitor and Review; and Performance Review.
The following topics are covered: Importance of Keeping Records; How and When to Store Information; Data Protection Act 1998; and Email and use of the Internet within Personnel.
The following topics are covered: Understanding the Payroll Function; Paying an Employee; Deductions; and Pay Statements.
The following topics are covered: Identifying Training Needs; Choosing External Training; Planning the Training; Preparing the Training; Delivering the Training; and Evaluating the Training.
The following topics are covered: The aims of team building; Organisation and planning; How to get the most out of a team; A successful team building structure; Taking team building into the office; and Further information on team building.
The following topics are covered: Understanding Coaching; When to Coach; Providing Feedback; Setting Objectives; When to Intervene; Review & Learn from the Experience; Common Problems; Role & Responsibilities in Mentoring; Identify Individual Mentoring Needs; Effective Mentoring Relationships; Review Progress; and Evaluating Effectiveness of Own Practice.

There are no particular entry requirements for this course, so students can sign up providing they are comfortable studying at a Level 3 standard.

Course Duration & Online Support

You can start this course at any time, and you would be registered for a one-year period. You also have access to a personal tutor who can be contacted by email. Your tutor is available to assist with any queries and to mark your assignments for the Awarding Body.

As the course is self-study, you can complete it as quickly as you like. Support extensions are available if students do not complete the course within the one-year period.


You will be assessed on TMAs (Tutor Marked Assignments). Most TMAs consists of short paragraph answers, although some TMAs may have a specific word count. The main criteria to pass as assignment is to prove to the tutor that you have fully understood the question and have answered it sufficiently.

If the assignment is not of the required level or needs an amendment it will be detailed in your tutor feedback so you can make any required changes. The course tutor will be happy to give guidance as to how you might improve you answers. Your work can be sent back to your course tutor by email or by post.

About ABC Awards & Certa Awards Certification

At the end of this course, successful learners will receive a QLS Level 3 Certificate of Achievement from ABC Awards and Certa Awards.

This course has been endorsed by ABC Awards and Certa Awards for its high-quality. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

You can find more information on level descriptors from our Certification Overview Page.

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Why Study With Us?
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Human Resources - QLS Level 3 Course
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