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Business Administration - Level 4 Diploma (RQF) Course

Course Format:Online Course
Self-Study Time:Approximately 420 Hours (Self-Study)
Delivery Time:1-2 Working Days (Email)
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Business Administration - Level 4 Diploma (RQF) Course Overview:

The Business Administration - Level 4 Diploma (RQF) Course is designed to assist learners by providing underpinning knowledge of a wide range of business administration activities.

The qualification can support learners who work in a wide range of senior business administration roles and wish to develop the knowledge and underpinning principles required to manage complex administrative processes and lead administration teams.

By gaining this qualification, learners will be equipped with the skills and knowledge necessary to:

  • Assist in helping a business to run smoothly, ensuring high-quality standards, managing projects, and minimising risks.
  • Participate in improving communication within and outside the company, managing online business presence, and building relationships with stakeholders.
  • Assist in hiring and supporting employees, helping teams perform better, and assisting company leaders.
  • Collaborate in promoting products and services, ensuring great customer experiences, and planning for future company growth.

On successful completion of this course, learners will receive a TQUK Level 4 Diploma (RQF) Qualification with 42 Credits.

The Business Administration - Level 4 Diploma (RQF) Course Includes the Following Units:

Learning Outcomes:

  • Understand administrative systems
  • Understand how systems thinking affects the administrative performance of organisations
  • Understand the role of policies and procedures in meeting customer requirements

Learning Outcomes:

  • Understand the principles of effective communication in organisations
  • Understand the role of communication in organisations

Learning Outcomes:

  • Understand how Continuous Professional Development (CPD) influences personal effectiveness
  • Understand own values, career and personal goals in relation to a work role and professional development
  • Understand how to plan development
  • Understand how to monitor and evaluate development activities

Learning Outcomes:

  • Understand the principles of management in customer service
  • Understand how to manage recruitment and training to support customer service
  • Understand the management of customer service delivery
  • Understand the value of monitoring, evaluating and continuous improvement in customer service delivery

Learning Outcomes:

  • Understand the concept of leadership in organisations
  • Understand the development of managerial effectiveness in organisations
  • Understand the principles and practices of managing the performance of individuals in organisations

Learning Outcomes:

  • Understand the need to manage information and knowledge within organisations
  • Understand the role of ICT in managing information and knowledge
  • Understand the links between knowledge management strategy and competitive advantage
Course Format

You will receive access to the course materials through an online portal for a 12-month period. Students can use the portal for accessing their course materials, submitting assignments and to log tutor questions.

Entry Requirements

There are no specific entry requirements for this course.

We would recommend that learners should have a minimum of a level 2 qualification in literacy and numeracy or equivalent. The recommended minimum age for this qualification is 18 years.

Course Duration & Online Support

You can start this course at any time, and you would be registered for a one-year period. You also have access to a personal tutor who can be contacted through the online portal or by email. Your tutor is available to assist with any queries and to mark your assignments for the Awarding Organisation.

As the course is self-study, you can complete it as quickly as you like. Support extensions are available if students do not complete the course within the one-year period.

Assessment

Students will be required to complete a number of assignments. Your personal tutor will review, mark and provide you with feedback on your work. Coursework assignments can be returned by uploading to the online portal, by email or by post.

We recommend that assignments are completed and returned as word-processed documents through the online portal. Handwritten documents can be accepted but need to be clear and legible and may be subject to a longer marking time.

TQUK Level 4 Diploma in Business Administration

On successful completion of this course students will receive a TQUK Level 4 Diploma in Business Administration.

This vocational qualification has been accredited on the Regulated Qualifications Framework (Qualification No. 601/6253/3). This is a Level 4 Diploma Qualification with 42 credits.

The completion of this course alone does not lead to an Ofqual regulated qualification but may be used as evidence of knowledge and skills towards regulated qualifications in the future. The unit summary can be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this sector. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of difficulty involved in successful completion by the learner.

Information on level descriptors can be found on the Ofqual's level descriptors page.

Training Qualification UK (TQUK) are one of the newest, most dynamic awarding organisations in the industry, seeking to bring a fresh approach and excellent service to training providers, colleges and learners. TQUK have rigorous quality assurance controls and procedures in place and are committed to maintaining the highest standards of customer service, qualification delivery and assessment. The course is assessed and supported by NCC, a licensed TQUK centre. TQUK are fully approved as an awarding organisation by Ofqual. TQUK accredit courses which are developed by industry experts and work hand in hand with organisations ensuring the calibre and worth of courses provided.

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Business Administration - Level 4 Diploma (RQF) Course
Business Administration - Level 4 Diploma (RQF) Course
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